Privacy statement

At South Ferriby Marine Limited we are committed to protecting the privacy of our customers and website visitors. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information which personally identifies you. In that respect, and whether you are a first time visitor to our website or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

Why we require your information

South Ferriby Marina Limited provide a variety of services, where we collect personally identifiable information when you use our services. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.

South Ferriby Marina Limited use this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions or new events and services.

What information do we collect?

Your name, address, telephone and fax number and e-mail address and we may also request some optional information on your preferred leisure activities. We use this information to provide you with the service you have requested or to answer your queries.

Promotions and Events

Personal data is required in order to keep you informed of developments including new (or existing) activities, products or services.

Optional Information

We may request optional information from you.  We request this optional information so that we may serve you better (e.g. to provide more tailored products and services to you) and so that we may understand our users better (e.g: through internal research, data analysis, market research and product research). If we request this additional information from you we will identify it as optional.

Website Usage Data

Our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

What information do we share?

There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations:-

Agents

South Ferriby Marina Limited will share your information with professional advisors, strategic partners, survey and research organisations, companies and other individuals and organisations that we employ to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail, faxes and e-mail, providing marketing assistance in data analysis, handling credit card transactions, fulfilling orders, providing services, (including but not limited to careers and employment services) and following up on enquiries (including by phone, e-mail, post or fax). These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. This may also in certain circumstances involve the transfer of your information abroad.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Consent

Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

4. Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

5. Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about our websites or believe we are not properly adhering to our privacy policy please contact us at enquiries@southferribymarina.com. Should you at any time wish us to remove your personal details from our database please contact South Ferriby Marina Limited at the address given on the contact page.

6. Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.